INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Do you ship internationally?

Yes! We offer international shipping for our wide range of crypto mining machines, including ASIC miners such as the Antminer S19 Pro. Whether you're in Dubai, UAE, or anywhere around the world, we ensure that our products reach you promptly and securely. Get started on your crypto mining journey, no matter your location, with our reliable shipping services.

2. How long does the shipment take?

The shipment duration depends on the shipping method chosen. For crypto mining machines, including ASIC miners like the Antminer S19 Pro, we offer two options. Air freight is the faster choice, taking approximately 5 to 7 working days for delivery. If you opt for sea shipment, it typically takes around 35 working days. Whether you're into GPU mining, USB miners, or other crypto mining setups, our shipping services cater to various needs. Rest assured, we strive to ensure timely delivery of your equipment to support your cryptocurrency mining operations.

3. Will i get a refund on the returned on my returned product?

As we deal in investment products, we do not offer return and refund options for crypto mining machines, including ASIC miners such as the Antminer S19 Pro. We specialize in providing top-quality equipment and solutions for cryptocurrency mining, catering to beginners and experienced miners alike. Whether you're interested in GPU mining, USB miners, or exploring crypto cloud mining, we have a range of options to suit your needs. Our focus is on providing profitable miners and reliable mining rigs for the crypto mining community in Dubai and beyond.

4. What is the mode of payment?

We offer multiple payment options for your convenience. You can make payment for our crypto mining machines, including ASIC miners like the Antminer S19 Pro, through bank transfers with certain limits. Additionally, we also accept USDT payment, providing you with a limitless payment option. Whether you're a beginner in cryptocurrency mining or an experienced miner in Dubai or anywhere else, we strive to offer flexible payment methods to cater to your needs.

5. Warranty available for miners?

Yes, all the ASIC miners available at weMine come with a manufacturer-brand warranty, ensuring peace of mind and reliability for your crypto mining journey. Our selection includes leading brands like Antminer, such as the Antminer S19 Pro, known for its exceptional performance and value in the crypto mining market. Whether you are a beginner or an experienced miner, our range of crypto mining machines caters to various needs, from GPU mining to USB miners. Explore the world of cryptocurrency mining with confidence, knowing that your investment is protected by a warranty when you choose weMine as your trusted provider.

6. What other supporting services do you provide?
  • Installment Assistance: We offer installment assistance to help you conveniently acquire the crypto mining machines of your choice.
  • Paid Service and Maintenance: Our team provides paid service and maintenance options to ensure that your mining machines are operating at peak performance.
  • Electricity Upgrade Assistance: If you need to upgrade your electricity setup to accommodate your mining requirements, we offer assistance to help you optimize power consumption.
  • Customization Options: We understand that each miner's needs may vary. That's why we provide customization options for most of our crypto mining machines, allowing you to tailor your setup according to your specific preferences.

At WeMine, we go beyond offering top-of-the-line crypto mining machines. We aim to provide a comprehensive experience, supporting you with various services and solutions to maximize your crypto mining potential.

 

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